Privacy Policy

Gallery – A Glimpse Into Life at SNJ NeoStay

Effective Date: 22-08-2025
Last Updated: 22-08-2025

SNJ Neostay (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you stay with us or use our services.

1. Information We Collect

When you register or stay at SNJ Neostay, we may collect:

  • Personal Details: Name, age, gender, address, government ID proofs (Aadhar, PAN, Passport, etc.).

  • Contact Information: Email address, phone number.

  • Payment Details: Bank account, UPI, or card details (collected securely via payment gateway).

  • Usage Data: CCTV footage, Wi-Fi usage logs (if applicable), and visitor entry details for security purposes.

2. How We Use Your Information

We use the collected information to:

  • Verify your identity during check-in.

  • Maintain hostel/PG records as per local regulations.

  • Provide accommodation, food, and related services.

  • Ensure safety and security of all residents through monitoring.

  • Communicate important updates, notices, or billing details.

  • Improve our services and facilities.

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared only in the following cases:

  • Legal Requirement: With law enforcement, government authorities, or courts if required by law.

  • Service Providers: With trusted third parties (e.g., payment gateways, maintenance providers) who support our operations under confidentiality obligations.

4. Data Security

  • All resident data is stored securely and accessible only to authorized staff.

  • CCTV footage is monitored solely for security purposes and retained for a limited period.

  • Online payments are processed through secure, encrypted payment gateways.

5. Data Retention

  • Resident records are maintained for the duration of your stay and for a reasonable period thereafter as required by law.

  • CCTV recordings and Wi-Fi logs are retained for a limited time before automatic deletion.

6. Your Rights

As a resident, you have the right to:

  • Request access to your personal data.

  • Ask for correction of inaccurate information.

  • Withdraw consent for certain uses (where applicable).

  • Raise privacy concerns by contacting us.

7. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

SNJ Neostay
📧 Email: snjneostay@gmail.com
📞 Phone: (+91) 807-604-9264 | (+91) 798-281-2578